





Why Mark T. Wendell Tea Company?
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Highest Quality Teas
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Healthy Products
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Superior Customer Service
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Family Business
Frequently Asked Questions
How long does it take for my order to ship?
We strive to process and ship orders within 5 business days of receipt. Please note that due to global importing limitations, we are no longer able to keep large inventories on hand for teas outside our top sellers. Combined with the hand-crafted nature of our products, this means some orders may take longer to ship (possibly 7–9 days). If there is a significant delay in shipping your order, we will contact you directly with details. Please contact us if you find you may need to receive an order quicker than these posted time frames.
Are your teas cultivated naturally? Are they Organic?
All our teas are sourced from tea estates, suppliers and importers that we have personally worked with for decades and many for generations! We only purchase teas that have been cultivated naturally, devoid of pesticides and growth agents.
Teas that have the term “Organic” in the products name have gone through additional certification by the country or origin and USFDA. Even though all our products are natural, we are unable to list them as Organic unless they have gone through these steps. Sometimes, this certification can be costly and time consuming for growers. Each country has different regulations, so many sell the teas to us without this extra labeling.
How long does tea stay fresh?
If sealed properly and stored away from extreme hot/cold temps and moisture, tea will stay as flavorful as the day you bought it, even after 18 months.
How long should I brew my tea?
Tea brewing times and water temperature can vary between tea varieties. Please consult this link to find the best method for your tea!

