The tea connoisseur’s source for the finest teas, carefully selected from growing estates and importers around the world.

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Customer Testimonials

You can order with confidence from Mark T. Wendell! Read what just a few of our customers who have taken the time to write have to say about their ordering experiences. If you have an experience which you would like to share, please send your comments along to us. We would love to hear from you. Just send us an e-mail to easily share your comments.


“Every tea I have received from Mark T. Wendell has been delicious and affordable, of the highest quality, and delivered promptly. The customer service, (provided by Hartley himself), was exceptional and very friendly. It’s extremely refreshing to see a business that cares so much about the product it’s selling, and the customer receiving said product. Thank you guys for all the work you do for us tea drinkers. Cheers!”
BP

“I have been happily drinking Mark T. Wendell tea for many years. It is the most reliable and reasonably priced source for loose leaf tea that I have found.”
KS

“I have been ordering your loose leaf black teas for a number of years and have found them superlative in every respect and in every order.”
AL

“I love Mark T. Wendell Teas, and have several family members and friends switch after having some at my home!”
VB

“I have been a customer for over 25 years and have always been delighted with your service and the quality of your teas.”
DB

“Having lived in Kenya for sometime, I found I missed the unique tea of the highlands. I was thrilled when a friend gave me a sample of the Mountain Kenya Tea as a birthday present. It is my favorite morning tea. However, Wendell Tea Company introduced me to some of the Oolong teas through samples, and they have become my favorite evening tea (especially a Red Oolong tea). Whenever I serve tea to my guests I tell them about your company. Please keep up the good work.”
DR

“Best tea anywhere. I won’t buy my tea from anyone else! :)”
AK

“I love your teas and the opportunity to be able to buy the kinds of tea that I love and can’t find anywhere else. Thank you so much!”
PJ

“I have been ordering from you for ~ 45 years … ever since we discovered a tin of Hu-Kwa in my mother’s cupboard when I was about 8 and emptied it in short order. We did not know where it came from (must have been a gift to my mother), but I located you in the Yellow Pages. When I called, you sent me a tin with an invoice (no payment in advance) … and you have been there for me ever since! Thank you!”
CH

“I have been enjoying your tea for more than 20 years. Thank you. I wanted to tell you that I am a big fan of Ceylon Teas. Recently, while visiting friends in Ohio, we had a chance to order and try your Organic Ceylon (Blackwood Estate), and it knocked our socks off! Really a beautiful tea! It is everything a good Ceylon should be. We really loved it. Thank you! Of course I still love the Cheericup as well. It is nice to have both! Thanks for the great tea and customer service.”
NW

“I am writing to tell you how very pleased I am with your teas! I have long been a fan of your Victorian Afternoon blend (and am selfishly pleased that it is no longer an exclusive Elizabethan Club blend and therefore much easier to order), so I recently ordered your Assam and Irish Breakfast teas, and they are both excellent. I don’t usually send fan letters, but you make a great product! Thank you!”
EO

“My supervisor at work introduced me to your teas over 20 years ago. I no longer work for that company, and he passed away a number of years ago. I owe him a lot for the things that he taught me about my career and all the technical experience and expertise that he shared with me. However, the thing that I appreciate most from him was letting me sample some of the teas that he purchased from MTW. I was hooked. Keep up the excellent work and keep providing your excellent teas and other products.”
JL

“I would like to say ‘thank you’ to you for your hassle-free policy regarding the replacement of my The de Chine tea pot. I have been a customer of Mark T. Wendell for many years and, after this fine experience with you, I will continue to order from your company for many more. Your service has been exemplary and I find that your product is some of the finest quality tea offered. Again, thank you for your assistance with the replacement part and for your great service.”
NA

“Since my first purchase with Mark T Wendell, I have never purchased tea from any other place. I have so many of your products, that I had to build an additional cabinet, just to store my teas and all my tea accessories.”
EGC

“Always an excellent product. Highly reliable delivery; often quicker than one could imagine. Just love the whole concept. The tea is marvelous.”
LPA

“I have been ordering tea from Mark T. Wendell for about 13 or 14 years now and I've had excellent service and an excellent product each and every time. I particularly like their old-fashioned, respectful approach to doing business which distinguishes them from other retailers.”
BH

“My first experience with this company was wonderful and the teas were excellent.”
JR

“I am so very impressed with the delivery of this order! I ordered it on the 11/11/05 and it arrived on 15/11/05. This was very fast considering it has come all the way from America, but to make it more amazing, once it has reached mainland UK, it then has to wait for the ferry which doesn’t sail every day, to get up to the islands off the West coast of Scotland. So, thank you! I was very, very happy with this service, and it was also in perfect condition. I will order from you again and recommend you to friends and family.”
CJ

“I have been buying tea from Mark T. Wendell Tea Company for many years and have found it the best place in this country for fine teas. Not only (do) they provide the best quality and most reasonable prices, they are also customer friendly and give the feeling that they truly love their business and understand tea not only as a drink but also as a cultural component of many places and times. Keep up the good works. In this day and age of impersonal service and merchants chasing the easy bucks regardless of long term customer satisfaction, M.T. Wendell is a shining light on the hill in Boston.”
HDR

“Thank you for a positive purchase experience. I got what I wanted, when I wanted, for the price I wanted, and how I wanted. What more could a consumer ask for?”
AS

“WOW! There you are with the product we wanted. No hassle. Quick ordering. Great navigation on your web site. Thanks!”
GL

“I have thoroughly enjoyed my ‘relationship’ with the Mark T. Wendell Tea Company, having become addicted to some of the teas I purchase from them that are unavailable anywhere else. Orders are always delivered in a timely manner, and in excellent condition. Thank You!!”
RK

“I’ve ordered tea for my husband and self and as gifts several times. Now that I am no longer allowed coffee - and have the convenience of online ordering - I shall definitely order more often. I’ve tried many varieties of tea, but none compare to Mark T. Wendell’s.”
LCJ

“Great company - great teas. This was my first order from the web, but I’ve been buying tea from them for years and it’s always good, and the ordering process uncomplicated. I’ve never found the same quality and quantity of tea in stores.”
LV

“Hu-Kwa tea was a huge part of my childhood, and was recently featured in a toast at my wedding! I’m giving everyone wedding photos and tins of Hu-Kwa for Christmas!”
RA

“I have purchased teas from Mark T. Wendell for several years. The product is fresh, the service is great, and all of my purchases have been excellent transactions.”
LM

“I have purchased tea and supplies from this company for years, and I’ve never been disappointed in any way in either the products or the service.”
LJK

“I wish it was possible to send ‘hugs’ by email! Please, all of you at Mark T. Wendell Tea Company, consider yourselves ‘hugged’! I ordered my tea from you at your web site on the morning of January 14. It was delivered to me by UPS, the next morning, the 15th, in time for breakfast! You now have a permanent customer for your fine tea.”
PN

“Products were as represented and delivered promptly. A company that takes such care in packaging and shipping obviously cares about the entire purchasing experience. Well done!”
LH

“Always the best products on the market for serious tea lovers.”
HL

“Have always had total satisfaction with tea and service from Mark T. Wendell. Perfect.”
LPA

“Best tea company on earth; I’ve been a customer for 17 years.”
PGS

“As always this was a perfect on line purchasing experience. I wish all companies were as good as Mark T. Wendell.”
LM

“A thoroughly customer-oriented service that provides consistently excellent quality teas.”
BD