The Mark T. Wendell Tea Company offers you the convenience of 24 hour a day, 365 day a year online ordering in a secure server environment. For your convenience, we accept MasterCard, Visa, American Express & Discover credit cards. You may view, save, and print recent orders you have placed from this computer from your account page, after logging in to the store. If you need to contact us for any reason, our Customer Service hours are Monday - Friday, from 9:00AM to 4:30PM, Eastern Time.
The Mark T. Wendell Tea Company ships via United Parcel Service, Federal Express and the U.S. Postal Service to domestic addresses. We make every effort to ship orders within 48 hours of the following business day. However, orders arriving on or just prior to weekends or holidays will take longer, particularly during the busy Christmas holiday season. (Orders are not shipped on weekends or holidays.) Once shipped, orders travel to destination addresses via third party carriers and are subject to their delivery time frames. We do not control how long it takes third party shippers to get deliveries across the United States and to international addresses.
Upon shipment of your order, you will receive an email from UPS, Fed Ex or USPS with the detailed tracking number for your specific package.
Shipping and handling charges for United States addresses are based upon the total dollar amount of your order and are reflected in the shipping and handling feee schedule listed below. We are pleased to offer our customers FREE SHIPPING on orders totaling over $100.00 that are being sent to single shipping addresses within the 48 contiguous states. Free shipping on orders over $100 does not apply to addresses in Alaska, Hawaii or International destinations. Gift certificates for delivery within the United States are free of any shipping and handling charges.
Domestic Expedited Service Charges
We realize that there are times when your order is urgent. In response to customer requests, the Mark T. Wendell Tea Company is now offering the following Special Service options:
Next-Day Air is available for an additional $35.00 per delivery address.
If desired, simply select the option during check-out. Orders with a subtotal over $100 will be charged the actual Air shipping rates. We will notify you of this additional charge prior to shipment. To qualify for expedited service, orders must be shipping within the continental United States, received and processed on a UPS business day, prior to 12:30PM Eastern Time. Keep in mind that expedited service options do not provide for deliveries on Saturdays, Sundays or holidays.
The Mark T. Wendell Tea Company ships internationally thru the United States Postal Service. Delivery times will vary by destination, but most take between 5-10 days. International packages will be shipped by Priority Mail International with the exception of low weight packages being sent to Canada and Mexico. These packages will be sent by First Class International. Click here for standard shipping rates. All prices shown are in U.S. dollars. Additionally, please note that free shipping on orders over $100 does not apply to orders shipping to international addresses. Gift certificates will be delivered by e-mail at no additional cost.
Standard Shipping Rates
Continental United States
Alaska, Hawaii, & Other United States
Australia, China, Cook Islands, Hong Kong, Japan, Norfolk Island, & South Korea
Albania, Belarus, Bosnia and Herzegovinia, Bulgaria, Croatia, Cyprus, Estonia, Georgia, Hungary, Latvia, Lithuania, Macedonia, Moldova, Poland, Romania, Russia, & Turkey
Andorra, Austria, Azores, Belgium, Canary Islands, Channel Islands, Czech Republic, Denmark, England, Faeroe Islands, Finland, France, Gabon, Germany, Gibraltar, Great Britain, Greece, Greenland, Holland, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Northern Ireland, Norway, Portugal, Republic of Ireland, Scotland, Slovakia, Slovenia, Spain, Sweden, Switzerland, & Wales
Bangladesh, Brunei, Cambodia, Fiji, French Polynesia, India, Indonesia, Kazakhstan, Kiribati, Kyrgyzstan, Laos, Macau, Malaysia, Maldives, Myanmar, Nepal, New Caledonia, New Zealand, Pakistan, Papua New Guinea, Philippines, Singapore, Solomon Islands, Sri Lanka, Tahiti, Taiwan, Tajikistan, Thailand, Tonga, Tuvalu, Ukraine, Uzbekistan, & Vietnam
Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Djibouti, Equatorial Guinea, Eritrea, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kenya, Lesotho, Liberia, Madagascar, Madeira, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, South Africa, Sudan, Swaziland, Tanzania, Togo, Uganda, Zaire, Zambia, & Zimbabwe
Algeria, Bahrain, Egypt, Ethiopia, Israel, Jordan, Kuwait, Lebanon, Morocco, Oman, Qatar, Saudi Arabia, Syria, Tunisia, & United Arab Emirates
Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Republic of Yemen, Reunion, St. Barthelemy, St. Christopher, St. Croix, St. Eustatius, St. John, St. Kitts & Nevis, St. Lucia, St. Maarten, St. Martin, St. Thomas, St. Vincent and the Grenadines, Suriname, Tortola, Trinidad & Tobago, Turks & Caicos Islands, Uruguay, Vanuatu, Venezuela, & Western Samoa
The Mark T. Wendell Tea Company uses Authorize.Net for real-time processing of credit card transactions for online purchases. Authorize.net is committed to providing its merchant customers with the highest level of transaction processing security, safeguarding customer information and combating fraud. The service provider implements and maintains compliance with industry leading security initiatives such as the Payment Card Industry (PCI) Data Security Standard. The Mark T. Wendell Tea Company joins more than 158,000 other merchants who trust Authorize.Net to process their Internet transactions securely, your best assurance of a secure ordering experience.
Pick Up Your Order in Acton
While we do not have a store front per se, customers are welcome to “walk in” and pick up their orders at this location. We encourage customers to call ahead with orders so that their tea will be packaged and ready for pick-up upon arrival. There is a 10% discount on all tea products picked up at our location, so if you are in the area, please stop by to take advantage of these savings. Click here for travel directions.
Tea is an imported commodity. Due to changes in global currency values, general inflation and energy costs, prices are subject to change without notice.