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“My
supervisor at work introduced me to your teas
over 20 years ago. I no longer work for that
company, and he passed away a number of years
ago. I owe him a lot for the things that he
taught me about my career and all the technical
experience and expertise that he shared with me.
However, the thing that I appreciate most from
him was letting me sample some of the teas that
he purchased from MTW. I was hooked. Keep up the
excellent work and keep providing your excellent
teas and other products.”
JL
“I would like
to say ‘thank you’ to you for your hassle-free
policy regarding the replacement of my The de
Chine tea pot. I have been a customer of Mark T.
Wendell for many years and, after this fine
experience with you, I will continue to order
from your company for many more. Your service
has been exemplary and I find that your product
is some of the finest quality tea offered.
Again, thank you for your assistance with the
replacement part and for your great service.”
NA
“Since my
first purchase with Mark T Wendell, I have never
purchased tea from any other place. I have so
many of your products, that I had to build an
additional cabinet, just to store my teas and
all my tea accessories.”
EGC
“Always
an excellent product. Highly reliable delivery;
often quicker than one could imagine. Just love
the whole concept. The tea is marvelous.”
LPA
“I have been ordering tea from Mark T. Wendell
for about 13 or 14 years now and I've had
excellent service and an excellent product each
and every time. I particularly like their
old-fashioned, respectful approach to doing
business which distinguishes them from other
retailers.”
BH
“My first experience with this company was
wonderful and the teas were excellent.”
JR
“I am so very impressed with the delivery of
this order! I ordered it on the 11/11/05 and it
arrived on 15/11/05. This was very fast
considering it has come all the way from
America, but to make it more amazing, once it
has reached mainland UK, it then has to wait for
the ferry which doesn’t sail every day, to get
up to the islands off the West coast of
Scotland. So, thank you! I was very, very happy
with this service, and it was also in perfect
condition. I will order from you again and
recommend you to friends and family.”
CJ
“I have been buying tea from Mark T. Wendell Tea
Company for many years and have found it the
best place in this country for fine teas. Not
only (do) they provide the best quality and most
reasonable prices, they are also customer
friendly and give the feeling that they truly
love their business and understand tea not only
as a drink but also as a cultural component of
many places and times. Keep up the good works.
In this day and age of impersonal service and
merchants chasing the easy bucks regardless of
long term customer satisfaction, M.T. Wendell is
a shining light on the hill in Boston.”
HDR
“Thank you for a positive purchase experience. I
got what I wanted, when I wanted, for the price
I wanted, and how I wanted. What more could a
consumer ask for?”
AS
“WOW! There you are with the product we wanted.
No hassle. Quick ordering. Great navigation on
your web site. Thanks!”
GL
“I have thoroughly enjoyed my ‘relationship’
with the Mark T. Wendell Tea Company, having
become addicted to some of the teas I purchase
from them that are unavailable anywhere else.
Orders are always delivered in a timely manner,
and in excellent condition. Thank You!!”
RK
“I’ve ordered tea for my husband and self and as
gifts several times. Now that I am no longer
allowed coffee - and have the convenience of
online ordering - I shall definitely order more
often. I’ve tried many varieties of tea, but
none compare to Mark T. Wendell’s.”
LCJ
“Great company - great teas. This was my first
order from the web, but I’ve been buying tea
from them for years and it’s always good, and
the ordering process uncomplicated. I’ve never
found the same quality and quantity of tea in
stores.”
LV
“Hu-Kwa tea was a huge part of my childhood, and
was recently featured in a toast at my wedding!
I’m giving everyone wedding photos and tins of
Hu-Kwa for Christmas!”
RA
“I have purchased teas from Mark T. Wendell for
several years. The product is fresh, the service
is great, and all of my purchases have been
excellent transactions.”
LM
“I have purchased tea and supplies from this
company for years, and I’ve never been
disappointed in any way in either the products
or the service.”
LJK
“I wish it was possible to send ‘hugs’ by email!
Please, all of you at Mark T. Wendell Tea
Company, consider yourselves ‘hugged’! I ordered
my tea from you at your web site on the morning
of January 14. It was delivered to me by UPS,
the next morning, the 15th, in time for
breakfast! You now have a permanent customer for
your fine tea.”
PN
“Products were as represented and delivered
promptly. A company that takes such care in
packaging and shipping obviously cares about the
entire purchasing experience. Well done!”
LH
“Always the best products on the market for
serious tea lovers.”
HL
“Have always had total satisfaction with tea and
service from Mark T. Wendell. Perfect.”
LPA
“Best tea company on earth; I’ve been a customer
for 17 years.”
PGS
“As always this was a perfect on line purchasing
experience. I wish all companies were as good as
Mark T. Wendell.”
LM
“A thoroughly customer-oriented service that
provides consistently excellent quality teas.”
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